In order to become a User of the Site you must read, agree with and accept all of the terms and conditions contained in this Agreement and SewaSetu’s Policies (the “Policies”), including the SewaSetu Privacy Policy.
Policies change from time to time, and you agree that they form part of this Agreement. Each time you use SewaSetu services you confirm your agreement to be bound by, and acknowledge any changes to, the Agreement (including the Policies). You also agree to familiarise yourself with and comply with the Policies relevant to your use of the Site and the services provided under this Agreement (as may be amended from time to time). You should access and read the information contained in other pages and websites referred to in this Agreement. By accepting this Agreement (including the Policies) you agree to be bound by it and to the User Agreements and posted terms and conditions on other websites operated by SewaSetu. From time to time SewaSetu may amend the terms and conditions of this Agreement. Amendments will be published on the SewaSetu Site. Except as stated in this Agreement, in a Policy, or as otherwise notified to you, all amendments will be effective immediately. Continued use of SewaSetu services following the publication of any changes to the Terms and Conditions constitutes acceptance of those changes. You must terminate your membership with SewaSetu if you do not agree with such changes to this Agreement (or any SewaSetu Policies). If you continue to be a member of the SewaSetu Site after any such changes to this Agreement or any SewaSetu Policies, you will be considered to have accepted the amended terms as part of the Agreement. The terms of this Agreement and any of the SewaSetu Policies cannot be amended, except as specifically described in or authorised by this Agreement, and only then in writing authorised by you and SewaSetu. In this Agreement a reference to “you” includes anyone acting on your behalf or with your express or implied authority. Any reference to this Agreement includes SewaSetu’s Policies, unless stated otherwise.
SewaSetu is a internet Venue and a Service Provider
SewaSetu is an online community crowdfunding platform and acts as a venue to allow members who comply with SewaSetu Policies to raise funds to fulfil their dreams of starting, running and growing their own business, to get projects started, or to raise funds for charitable projects. SewaSetu allows individuals, groups and organisations (“Campaign Creators”) to list campaigns and raise funds through experiences, donations, and/or services (“Rewards”) to new and existing SewaSetu members (“Campaign Supporters”). SewaSetu is not directly involved in the transaction between Campaign Creators and Campaign Supporters. SewaSetu has no control over the quality, safety, morality or legality of any aspect of Campaigns or Rewards listed, the truth or accuracy of the listings, the ability of Campaign Creator to complete the Campaign or Rewards, or the ability of a Campaign Supporter to actually pay promised monies. SewaSetu cannot ensure that a Campaign Supporter or a Campaign Creator will actually complete a transaction. Consequently, SewaSetu does not transfer legal ownership of Rewards from the Campaign Supporter to the Campaign Creator. SewaSetu cannot guarantee the true identity, age, and nationality of a member. SewaSetu recommend that you check the member’s bio and history on the Site for background information and do your own research before providing funds. SewaSetu is a venue and as such is not responsible or liable for any content, for example, data, text, information, graphics, images, photographs, profiles, audio, video, items, and links posted by you, other members, or outside parties on SewaSetu. You agree that use of SewaSetu services is at your own risk.
Campaigns & Petitions
SewaSetu is not involved in the development of Campaigns or Petitions. It is the responsibility of the Campaign Creator or Petitioner to fulfill the promises of their Campaign or Petition. SewaSetu reviews Campaigns & Petitions to ensure they do not violate SewaSetu Terms and Conditions, however does not investigate a Campaign Creator or Petitioner’s ability to complete their Campaigns/Petitions. SewaSetu cannot be held liable for the actions of a Campaign Creator. Campaign Creators are wholly responsible for fulfilling obligations both implied and stated in any Campaign listing they create. SewaSetu does not oversee the performance or punctuality of Campaigns. SewaSetu reserves the right to remove a Campaign listing from public listings for any reason. All dealings on SewaSetu are solely between you and such individuals and/or organisations. SewaSetu is not responsible for any damage or loss incurred as a result of any dealings on the SewaSetu platform and is under no obligation to become involved in disputes between Campaign Supporters and Campaign Creators, or between site members and any third party. In the event of a dispute, you agree that you release SewaSetu employees, partners and successors in rights from claims, damages and demands of every kind, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and SewaSetu service. SewaSetu cannot guarantee the performance or reliability of the Payment Gateway partners online payment services. SewaSetu cannot guarantee the full receipt of promised funds to a Campaign due to occasional failures when capturing funds from debit and credit cards.
Campaign Rewards and After Sales
By listing Campaign Rewards on the Site you warrant that you and all aspects of the Reward comply with the SewaSetu published policies. You also warrant that you may legally sell the Reward(s). You must accurately describe your Rewards and all terms of sale in your Campaign description and the Reward description. Your listings may only include text descriptions, graphics, pictures, videos, photographs and other content relevant to the sale of that Reward. Each Reward must accurately and completely describe the item(s) or experience/s on offer. If the “Available” quantity is more than one or unlimited, all items and/or experiences listed in that Rewards tier must be identical. Each unique Reward must have its own listing as a new Reward. All Campaign Creators are urged to outline terms of sale for their SewaSetu Campaign. These terms of sale may include, for example, shipping, returns, payment and selling terms. Campaign Creators must create reasonable terms in good faith and must abide by such terms. All campaign terms must comply with SewaSetu site-wide policies. Campaign Creators are responsible for enforcing their own reasonable campaign terms. SewaSetu reserves the right to request that a Campaign Creator modify their terms and conditions. All sales are binding. The seller is obligated to ship the Reward(s) or otherwise complete the transaction with the Campaign Supporter, unless there is an exceptional circumstance, such as: (a) the Campaign Supporter fails to meet the terms of the Campaign Creator’s listing (such as payment method), or (b) the Campaign Creator cannot authenticate the Campaign Supporter’s identity. The Campaign Supporter is obligated to deliver appropriate payment for Rewards purchased, unless there is an exceptional circumstance. SewaSetu reserves the right to restrict members sponsoring SewaSetu Campaigns or revise the limitations on contributing to SewaSetu Campaigns, at any time and for any reason. SewaSetu may also further restrict your ability to sponsor Campaigns depending on your country of residence.
Prohibited, Questionable and Infringing Incentives, Items and Activities
You agree that you are solely responsible for your conduct and activities on, and regarding, SewaSetu and any and all data, text, information, graphics, images, photographs, profiles, audio, video, items, and links (together, “Content”) that you submit, post, and display on SewaSetu. Your Content and your use of SewaSetu shall not:
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Be false, inaccurate or misleading
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Be fraudulent or involve the sale of illegal, counterfeit or stolen items
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Be obscene or contain child pornography
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Contain or transmit any code of a destructive nature that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information
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Host images not part of a listing
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Infringe upon any third-party’s copyright, patent, trademark, trade secret or other proprietary or intellectual property rights or rights of publicity or privacy
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Violate this Agreement, any site policies, any community guidelines, any Campaign guidelines, or any applicable laws, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, antidiscrimination or false advertising)
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Contain items that have been identified by your local government as hazardous to consumers and therefore subject to a recall
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Be defamatory, trade libellous, unlawfully threatening, unlawfully harassing, or impersonate or intimidate any person (including SewaSetu staff or other users), or falsely state or otherwise misrepresent your affiliation with any person, through for example, the use of similar email address, nicknames, or creation of false account(s) or any other method or device
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Modify, adapt or hack SewaSetu or modify another website so as to falsely imply that it is associated with SewaSetu;
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Appear to create liability for SewaSetu or cause SewaSetu to lose (in whole or in part) the services of SewaSetu’s ISPs or other suppliers
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Link directly or indirectly, refer or contain descriptions of goods, experiences or services that are prohibited under this Agreement, the Privacy Policy, or other policy documents as posted on SewaSetu
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Furthermore, you may not list any item on SewaSetu (or consummate any transaction that was initiated using the SewaSetu service) that, by paying to SewaSetu the listing fee or the final value fee, could cause SewaSetu to violate any applicable law, statute, ordinance or regulation, or that violates the Terms of Use
Registration and Campaign Contribution Fees
Registering as a SewaSetu member and setting up a Campaign on SewaSetu is Free. SewaSetu charges Campaign Creators a service fee on total funds received (See Plans & Pricing). Campaign supporters are not charged any service fee. Starting or supporting Petitions is Free.
Payment Gateway Fees
Payment Gateways will deduct credit/debit card fees from funds paid to a Campaign Creator at their published rate. Fees may vary depending upon the location of your account and whether pledges are made using a domestic or international debit/credit card.
Cancelling or requesting for a refund
You can also drop us an email on causes@SewaSetu.com with all the necessary details. We would require the Campaign name, Transaction details, Receipt number, mode of payment, contact number and email address which was used while making the contribution. Please note a refund will only be processed if it is requested within 48 hrs of the transaction. Once the fundraiser/campaign has been paid out, no refund request will be accepted.
On occasion it is possible that a pledge made by a Campaign Supporter will be returned to the Campaign Supporter by Payment Gateway partners (for example if there has been fraud on their debit/credit card, transaction timing out etc). In these circumstances it may be that the amount shown on the SewaSetu website will show a higher amount raised on a campaign until SewaSetu are informed by Payment Gateway partners of the need to make an adjustment. Once we have been informed we will endeavor to make the adjustment within 2 working days.
Usage of Funds
SewaSetu is an intermediary platform that connects contributors with campaigners as per the terms of service put in public domain on website of SewaSetu. Such terms, inter alia, provides that SewaSetu does not validate, confirm or supervise the use of funds by various campaigns. Querying the use of campaign funds is a contractual matter between the relevant campaigner and the persons who have contributed monies.
